Progressive Solutions News

PSI Virtual Opportunities

2011-06-14T10:54:00.000-07:00

To ensure the lowest costs to our customers, to facilitate the greenest footprint possible and to maintain security for both PSI and customer operations, PSI offers support using virtual California offices in Orange, Riverside, San Bernardino and Los Angeles counties. PSI encourages our customers to consider using the PSI software in similar configurations to reap similar benefits.
We thank you all for the opportunity to be of service!

PSI welcomes Westfield, IN to the PSI fold!

2011-05-20T10:33:00.000-07:00

The City of Westfield selected PSI's UtilityExplorer™ as the most viable option. PSI and city staff worked long hours to ensure the data was just as city management desired. When functionality, flexibility and top notch service are important, PSI is the only option!

Oakland Posts 4,800 Payments in One Day!

2011-03-21T16:01:00.000-07:00

According to Revenue Manager, Steve Bullivant, on March 2nd,2011 Oakland posted approximately 4,800 payments to PSI's LicenseTrack by importing payments with PSI's lockbox import. These payments were the highest single day number of transactions processed to date and totaled approximately $5.2 Million dollars.

If you wish to make your operation more efficient, PSI is ready to help!
Our goal is to make you and your operation look your best!

Hemet's credit card acceptance now saves Time & Money

2011-03-09T15:14:00.000-08:00

It used to take 2 persons 45 minutes per day to accept phone credit card payments.
Now with PSI's efficient Payment Connector it takes only seconds to accomplish the same task using CashierCentral. The fact the second staffer is NO LONGER REQUIRED makes a good situation even better.
Utility payments were previously subject to an almost 3% fee. Now with the PSI software those same credit card transactions quality for a flat 75 cent interchange fee.
Previously payments were accepted with the banks credit card hardware and then reentered at least one more time into the system that was being paid. Now with PSI one single entry is all that is required. The best feature according to Donna Rowley, Hemet Accounting Supervisor, is that when swiping a credit card, the name is automatically entered into the transaction history without additional key strokes.
Hemet has taken a quantum leap to reap the benefits of technology and plans to go even further by sending utility bills electronically and allowing residents to pay those bills via the internet.

PSI to sponsor and exhibit at 2011 NBBLO in New Orleans

2011-03-04T14:56:00.000-08:00

As further demonstration of our commitment to the licensing industry, PSI has signed up to exhibit, lecture and sponsor the 2011 NBBLO conference in New Orleans from July 13th to July 15th.
Our presentation will review opportunities to benefit from mobile devices as well as the internet.
** PSI currently works in partnership with the NBBLO to facilitate conference activities and functions.
For more information visit: www.nbblo.org

New Software Product-CollectionTrack

2011-03-04T14:49:00.000-08:00

Progressive Solutions recently partnered with the City of Oakland to develop CollectionTrack. Last year a member of the City of Oakland staff visited with Progressive Solutions staff for a few days to hammer out specificiations to automate the Collections division. Within less than one year a fully operational custom Collections tracking system is live and saving time/effort. Staff was so pleased with our efforts they presented PSI staff member, Michael Stanley, with a Citywide CollectionTrack award for a job well done.

PSI to exhibit at the CMRTA in Sacramento

2010-10-05T10:35:00.000-07:00

For 30 years PSI has supported the California Municipal Revenue and Tax Association.
This year we will go back to the future in Sacramento.
The staff at PSI look forward to see you there!

PSI welcomes Suisun, CA to the PSI fold!

2010-10-05T10:31:00.000-07:00

In another procurement where PSI was compared with the competition, the City of Suisun selected PSI's LicenseTrack™ as the most viable option. PSI and city staff worked long hours to ensure the data was just as city management desired. When functionality, flexibility and top notch service are important, PSI is the only option!

PSI welcomes Los Altos, CA to the PSI fold!

2010-09-20T18:40:00.000-07:00

In another procurement where PSI was compared to other vendors, the City of Los Altos selected PSI's LicenseTrack™ as the most viable option. PSI and city staff worked long hours to ensure the data was just as city management desired. When functionality, flexibility and top notch service are important, PSI is the only option!

Gardena Food, Wine and Cigar Festival Tickets available via the internet

2010-09-01T18:21:00.000-07:00

In addition to facilitating ticketing for the annual Gardena Jazz Festivals, Progressive Solutions now allows city residents to purchase tickets online for the annual Gardena Food, Wine and Cigar Festivals. The web application integrates with CashierCentral, enables the city to limit ticket sales to the spaces available and offers reporting on ticket fulfillment.
https://secure.ci.gardena.ca.us/fwcf

Monterey now encourages parking pass renewals via the internet

2010-08-16T18:12:00.000-07:00

The City of Monterey now offers citizens the ability to renew parking permits via the internet. This saves city staff time and offers improved customer service.
Citizens may also review their permit statuses via the web as well.

PSI welcomes Orange, CA to the PSI fold!

2010-07-01T18:57:00.000-07:00

After a great deal of due diligence and months of painstaking research of available products, the City of Orange deemed PSI's LicenseTrack™ to be the most efficient and viable option available. The runner up was HDL. When functionality, flexibility and top notch service are important, PSI is your best option!

San Jose CA live with AlarmTrack

2010-01-14T10:58:00.000-08:00

The City of San Jose is the 3rd largest city in California. With a population of almost a millon citizens, only San Diego and Los Angeles rank higher. PSI now enables the city to retrieve false alarm incidents directly from their Computer Aided Dispatch (CAD) system. This functionality facilitates prompt billing and expedites customer payments to the city.
Next PSI will create an invoice data export for the city's central cashiering software to further ensure citizens are reminded of their outstanding balances.

PSI is the leader in Alarm Billing Technology. When compared with the most popular alarm software offerings, PSI clearly offers the most features and functionality.

PSI offers a suite of seamlessly integrated products as well to cities from the east coast to the west coast. They are also known for helping cities as small as California City or as large as Oakland, Fresno and San Bernardino.

Fresno CA live with LicenseTrack & CashierCentral

2010-01-10T10:40:00.000-08:00

Fresno CA has been live with PSI's PetTrack and CashierCentral products since May of 2009.
Challenges associated with millions of history records and poor quality data have been overcome. Consequently, the final component, LicenseTrack, is now also live.

LicenseTrack facilitates many operational efficiencies and makes it less burdensome to shoulder staff reductions imposed as a result of budgetary cutbacks.

LicenseTrack's general ledger account capabilities offer full auditablity and a much more detailed picture for improved integration to their Oracle General Ledger.

MailCentral processes 77,880 Tax Statements

2009-12-31T10:02:00.000-08:00

This past week, the City of Oakland via PSI's MailCentral service has processed over 77,880 tax statements. In addition to the tax statements, also included was one page of inserted instructions and a return envelope.

Returned mail may be quickly notated on the appropriate account for staff review to avoid unnecessary future mailings.

MailCentral ensures that USPS postal discount requirements are met so the cheapest possible rates are obtained. For more information see the link below:

http://ribbs.usps.gov/99_testing/documents/tech_guides/MUProcessGuide.pdf

For maximum efficiency, returns will be processed via lockbox for automated input into LicenseTrack!

Upon receipt of business tax payment and full compliance, most 2010 Business Licenses will be printed via MailCentral automation.

Web Business License Renewal Project Completions

2009-12-31T09:00:00.000-08:00

Hawthorne, CA, Monterey, CA and National City are live with LicenseTrack Web Renewals and accepting internet payments for 2010 returns.

Gardena CA passes on costs via convenience fees

2009-12-30T10:07:00.000-08:00

CashierCentral now allows cities to accepts credit cards at no fee to the city by passing on fees to the consumer via council approved convenience fees.
Convenience fees are imposed for all credit cards tendered over the counter or via the internet (i.e. business license renewals).
PSI also offers the CashierCentral Application Programming Interface (API) which facilitates the imposition of convenience fees for all internet submitted credit card payments.

PSI User Conference the best yet.

2009-11-13T20:52:00.000-08:00

While the economy did retrict the ability of some city staffers to attend, those that attended have confirmed the conference showed how to maximize revenue with existing and recently released PSI features.
For the first year we held a simultaneous breakout session where smaller groups could ask focused questions relating to applications used by those in the respective session.
Bill Milny of Oakland presented a brief seminar on how to use raw data extracted from PSI systems to easily obtain answers to important questions.
Jim Plunkett updated our attendees on the latest requirements for acceptance of convenience fees.

PSI to sponsor and exhibit at 2010 NBBLO in Las Vegas

2009-11-05T11:03:00.000-08:00

As further demonstration of our commitment to the licensing industry, PSI has signed up to exhibit, lecture and sponsor the 2010 NBBLO conference in Las Vegas from July 14th to July 16th.
Our presentation will review opportunities to mine for data and utilize such data within licensing software.
** PSI currently works in partnership with the NBBLO to facilitate all conference activities.
For more information visit: www.nbblo.org

Monterey almost live with LicenseTrack web renewals

2009-11-01T10:55:00.000-08:00

The City of Monterey will be offering businesses the ability to renew business licenses via the internet and is in final testing.
Businesses will also be able to review their status via the web as well.

San Bernardino offers businesses internet renewals

2009-09-30T10:51:00.000-07:00

The City of San Bernardino now offers businesses the ability to renew their business licenses via the internet.
In addition, businesses may now review their status via the web as well.
San Bernardino recently added barcode and document scanning equipment to their arsonel to ensure maximum efficiency.

National City accepts Credit Cards over the counter

2009-09-15T10:43:00.000-07:00

National City now accepts credit cards at CashierCentral & LicenseTrack Workstations with deposit of funds to their Bank of America Account.
In addition, Businesses may also renew their licenses via the internet & review their license status.

CashierCentral facilitates reduced credit card fees

2009-09-03T19:16:00.000-07:00

PSI is pleased to announce native CashierCentral support for the Utility interchange rate.
Qualifying utility transactions may now benefit from a low flat rate instead of a percentage based fee. Savings may be as high as 66% of the prior percentage based transaction fees. Should your agency be eligible for any other interchange rate, just let us know! We will be pleased to configure CashierCentral so your organization may reap the further benefits to which you are entitled.
In this difficult economic climate, PSI is pleased to be part of the solution.

Also anticipated in the near future is native support for implementing convenience fees to defray credit card processing costs. Such fees may be assessed on over the counter, telephone and internet based transactions.

PSI applications now available for Windows 7

2009-08-14T14:00:00.000-07:00

Our customers regularly praise PSI software enhancements included with software maintenance. Opportunities for improved efficiency constantly arise and are incorporated into PSI's Quickserve Suite. Such improvements save time and money which benefit end users and management.

LicenseTrack to facilitate collection of 'Marijuana Tax'

2009-07-22T10:44:00.000-07:00

Progressive Solutions’s LicenseTrack will become the first software system in U.S. history to assist in the proper and fair collection of a “Marijuana Tax”. This tax was voted in at the City of Oakland, CA on July 21st, 2009 with an 80% vote. This new tax to take effect starting January 1st 2010 and the flexible nature of LicenseTrack can easily handle this unprecedented change in Oakland’s tax ordinance.
Click here to view the Christian Science Monitor article

Gardena Live with Custom Ticket Solution

2009-06-24T09:15:00.000-07:00

Progressive Solutions has developed a flexible development API which allows for direct integration with our Payment Central (Cashier) software. This flexible library allows for PSI or city staff to rapidly develop applications using the PSI processing engine.

The City of Gardena contacted Progressive Solutions to develop a software application to allow city residents to purchase tickets online for their annual city jazz festival. The application was able to developed rapidly, revised, improved and deployed.

https://secure.ci.gardena.ca.us/TicketVendor/

California Shaking Away-NOT

2009-05-17T20:46:00.001-07:00

This evening at 8:39PM the southland was rocked by a series of brief quake the highest recorded at 5.0 centered near Inglewood.

Intial estimates are that little if any damage was reported.

All systems are go at PSI!

'All Hell Broke Loose' in Santa Barbara CA fire

2009-05-08T16:14:00.000-07:00

With a third of the residents of this beachfront community ordered out earlier, 23,000 more faced the same prospect as gusty winds pushed flames to the edge of the city limits after destroying dozens of foothill homes.
While our friends at the City have informed us that City Hall is not at risk, our thoughts go out to all those who have been and are being displaced!

La Verne, CA Live with AlarmTrack

2009-05-03T18:39:00.000-07:00

The City of La Verne has successfully imported over 2,500 accounts from their excel based alarm permitting system. PSI's AlarmTrack™ offers efficiency and serviceability such as integration with their computer aided police dispatch system. AlarmTrack™ is likely to generate a substantial increase in billed and collected false alarm revenue.

Fresno, CA Live on PetTrack

2009-05-02T11:56:00.000-07:00

The City of Fresno has successfully migrated over 14,500 accounts from the outdated pet licensing system previously in use for over 15 years. PSI's latest PetTrack™ release has implemented the ability to enter multiple pending receipts while taking outstanding balances into account and is much for efficient than their prior system.

Red Flag Rules Deferred for the Second Time

2009-05-01T15:49:00.000-07:00

The Federal Trade Commission has delayed "Red Flags Rules" requirements until Aug. 1 to give affected businesses more time to develop and implement identity theft prevention programs. The Rules were scheduled to take effect today.

CPSC clarifies position on Children's Product Safety Laws

2009-01-11T12:11:00.000-08:00

Under the new law, children’s products with more than 600 ppm total lead cannot lawfully be sold in the United States on or after February 10, 2009, even if they were manufactured before that date. The total lead limit drops to 300 ppm on August 14, 2009.

The new law requires that domestic manufacturers and importers certify that children’s products made after February 10 meet all the new safety standards and the lead ban. Sellers of used children’s products, such as thrift stores and consignment stores, are not required to certify that those products meet the new lead limits, phthalates standard or new toy standards.

The new safety law does not require resellers to test children’s products in inventory for compliance with the lead limit before they are sold. However, resellers cannot sell children’s products that exceed the lead limit and therefore should avoid products that are likely to have lead content, unless they have testing or other information to indicate the products being sold have less than the new limit. Those resellers that do sell products in violation of the new limits could face civil and/or criminal penalties. For the complete article please refer to the link below:
CPSC

Children's Products will be in shorter supply

2009-01-07T09:42:00.000-08:00

Regulators need to anticipate the consequences of their actions. And historical actions of the designated enforcement organization may suggest their willingness to adapt regulations to reality or respond to public comment.

It appears the unintended consequences of a new law set to take effect 2/10/2009 could force thousands of clothing retailers and thrift stores to cease operations and throw away truckloads of children’s clothing. The scope of the law has been expanded by the Consumer Product Safety Commission, who has yet to respond to requests for comment.

Even new children's clothes manufacturers may be forced out of business resulting in lower business tax revenue due to newly required and expensive lead testing requirements.

In addition, millions will suffer from increased child clothes and toy expenditures.

A video on the story is available via the link below:
http://www.yahoo.com/s/1012195

PSI welcomes La Verne, CA to the user group

2008-12-24T10:06:00.001-08:00

After a great deal of due diligence and months of painstaking research of available products, the City of La Verne deemed PSI's AlarmTrack™ to be the most efficient and viable option available.

Also in the running was Crywolf (who is strong in marketing). We would love to learn from the Crywolf marketing team how to obtain sole source agreements without prompting the client to consider other solutions.

When functionality, flexibility and top notch service are important, PSI is usually selected as the best option!

MailCentral processes 59,000 Tax Statements

2008-12-24T09:48:00.000-08:00

This week, the City of Oakland via PSI's MailCentral service has processed over 59,000 tax statements. In addition to the tax statements, also included with each statement was one or more pages of inserted instructions and a return envelope.

Accounts with returned mail will be marked quickly and easily by staff to ensure USPS postal discount requirements are met so the cheapest possible rates are obtained. For more information see the link below:

http://ribbs.usps.gov/99_testing/documents/tech_guides/MUProcessGuide.pdf

For maximum efficiency, returns will be processed via lockbox for automated input into LicenseTrack!

Case Study: City of Oakland

2008-12-19T15:03:00.001-08:00

Learn how the City of Oakland, CA has benefited from the use of our software. Take a look at the new case study available at http://progressivesolutions.com/.

Orange County and Brea Fires

2008-11-16T11:54:00.000-08:00

To say that our user conference was red hot is clearly an understatement.
Soot and ash originating a mile away currently obscure the sky and are landing at our office grounds.
However, PSI is confident that the fire departments on the scene will successfully maintain the situation.
It has been said that the four seasons in California are: Fire, Flood, Earthquake and Drought. Lets hope the flood season is skipped this year.

Code Enforcement Officer Killed

2008-11-15T16:41:00.000-08:00

On Thursday November 13th 2008, code enforcement officer Rodney Morales, 40, was shot while investigating a routine zoning complaint in Aurora, Colorado. He was taken to a local hospital where he was pronounced dead about an hour later. Police are searching for the killer and have announced there is a $10,000 reward for information leading to the shooter’s arrest and conviction. Our thoughts go out to his family. For more information visit: http://www.denverpost.com/breakingnews/ci_10976011?source=rss

Progressive Solutions' User Conference

2008-11-14T16:49:00.000-08:00

The annual PSI user conference was held at the Clarion in Anaheim and attended by 44 individuals. Those lucky few witessed the latest enhancements and multi-system integrations. 60 individuals attended the Club 33 function.
Thank you all for attending and special thanks to our keynote cities of Monterey and Oakland.
Ask any of our attendees to see if there was benefit to be had. Steve Jones of El Segundo was pleased to inform the group that recent use of our RevenueTrack module brought in $250,000 of additional licensing revenue and that PSI software made it so easy.
If you were unable to attend, we look forward to seeing you next year!

City of Oakland Gains Efficiency with Lockbox Functionality

2008-10-26T13:14:00.000-07:00

The City of Oakland has sucessfully completed negotiations with Bank of America regarding the format and operating procedures to be used for processing up to 80,000 city business tax renewal payments.

PSI has successfully accomodated the import specifications.

The new procedures are expected to significantly reduce the labor expended in the processing of tax returns using the previous process.

'Red Flags' Rule Delayed to 5/1/2009

2008-10-23T11:51:00.000-07:00

The Federal Trade Commission will suspend enforcement of the new 'Red Flags Rule' until May 1, 2009. To access the complete article please visit the link below:
http://www.ftc.gov/opa/2008/10/redflags.shtm

Clarion Extends Room Block Deadline to Friday

2008-10-13T10:03:00.000-07:00

The Clarion Hotel graciously agreed to extend the room reservation deadline (and the corresponding rate) until midnight this Friday, October 17th, 2008 for the PSI User Conference.

Website Upgrades

2008-10-05T11:00:00.000-07:00

New features arrive! In the continuing effort to breathe life into the PSI website, accessibility and aesthetics have received some attention:

Forums

A forum has been made available for our customers to facilitate communication and to make sure questions do not go unanswered. Check it out!

Product Pages

Visually and functionally, the product pages have been given a new personality. Visitors will be able to more easily find information and assistance if needed. Pages are being updated progressively; please excuse the dust.

Events

The Progressive Solutions News blog now sports a fancy new Event feed providing a listing of upcoming events and links to their details.

Are You Using an Out-dated Browser?

Do many of the sites you visit appear to be "broken?" —perhaps it's time to let that old browser retire.

Using an up-to-date browser ensures that your experience is safe and most enjoyable —accessibility is our top priority. Our site looks so nice because it was designed adhering to standards agreed upon for just that purpose. Many browsers of auld don't render a webpage with these standards in mind.

Upgrade Today!

PSI to power National Bureau of Business Licensing Officials

2008-09-27T10:14:00.001-07:00

For several years, PSI has been actively involved as a member of NBBLO.
We are pleased to announce that PSI has been selected by the NBBLO to provide membership management functionality to facilitate annual renewals, on-line member information access, internet forums and conference registration starting with next year's Atlanta conference.
We look forward to assisting the NBBLO to provide enhanced member services.

Red Flags Rule of the Identity Theft Program (FACT Act)

2008-09-22T10:29:00.000-07:00

PSI is pleased to report that the current release of each PSI software application is configurable to facilitate Red Flags Rule (part of the Identity Theft Program) identification and notification compliance. Reporting to facilitate monitoring and augmented security shall be available by the due date of 11/8/2008.
PSI staff shall also incorporate Red Flag Rule automation opportunities during their presentations at: CMRTA in San Francisco-October of 2008 and the PSI User Conference in Anaheim-November of 2008.

National City goes live with AlarmTrack

2008-08-27T13:20:00.000-07:00

Today National City staff received go live training for their new False Alarm Billing application from Progressive Solutions. Staff greatly appreciates the similar look and feel to the other PSI applications currently in use namely: CodeTrack™, ParcelTrack™, PetTrack™, LicenseTrack™ and Ca$hierCentral.
In fact even though two days of training were scheduled, after only one day of training staff was confident enough to go live.
The extra day will be used to provide ad-hoc training as requested.
According to Staff, the system is light years ahead of their prior system (Encompass) and offers substantial efficiencies.

Automation & Efficiency

2008-08-08T17:19:00.000-07:00

We just received a competitor's newsletter which touted the company's recent service of "Delivering Efficiency to Government".
It has been said that imitation is the greatest form of flattery.
As Progressive Solutions has been providing seminars in this area for years, it seems the competition may have picked up a tid bit from our seminars.
Items that we have been offering for over a decade (and in some cases even three decades) we occasionally see an allegation that others offer similar functionality (i.e. zip+4).
Unfortunately, this is usually far from the truth as implementation of these concepts generally requires years to perfect to the level PSI offers today.

Earthquake Results

2008-07-29T14:13:00.000-07:00

In the past the City of Brea had been voted as one of the best places in America to live. This morning Brea's proximity to Chino Hills did not add to that distinction.

In light of the earthquake, we at PSI are in good shape and had been authorized to check on our homes and family. We hope everyone else is also safe and sound.

PSI's highly rated support services resumed 8am 7/30/2008.

West Hollywood Live on AlarmTrack

2008-06-25T15:21:00.000-07:00

PSI, in a string of successes, was selected as the best overall fit for the City of West Hollywood's requirements. Items considered were: cost effectiveness, flexibility and ease of use.

Another competitor, HDL, was already entrenched at the city. When they learned of the city's decision to go with PSI, they dramatically lowered their price in a last ditch attempt to change the minds of city staff.
As the value offered by PSI was self evident, the decision to stay with PSI did not waiver.

Once the city tendered all required data and information, in less than 30 days, data was converted, city staff trained and the city went live with AlarmTrack.

During the data conversion, PSI was able to identify unpaid fees that would not have been otherwise identified which is expected to net approximately $1000.

Fresno to obtain LicenseTrack, PetTrack & Ca$hierCentral

2008-06-07T12:15:00.000-07:00

The incumbent HTE system is and has been woefully inadequate for many years. Given the current budgetary situation, efficiency via automation and the ability to collect virtually all outstanding tax revenue is more critical now than ever before!

After reviewing several vendor offerings over a period of more than four years, the city ultimately issued a Request for Proposal which detailed their specific unique requirements.

Vendors were to provide integrated Central Cashiering, Pet & Business Licensing applications that could be tailored to meet all city requirements. During the evaluation process, of the 22 potential bidders and 4 respondents, PSI was the only vendor capable of meeting all their requirements and the majority of their needs out of the box. When taking into account PSI's top rated customer support and automation experience, it soon became clear that PSI was far ahead of the pack!

Oakland live with LicenseTrack & Ca$hierCentral

2008-06-06T10:22:00.000-07:00

After months of thorough PSI & City of Oakland staff testing for Oakland's unique requirements and three days intensive training of 50 city staff members, the final converted data was installed at the city. According to Bill Milny: "Staff members are excited and anxious to use their new software". Production use of the software to manage the city's annual $200 million revenue stream will begin Tuesday! We are very pleased with the entire PSI package and will greatly benefit from the document scanner integration as well the integrated Ca$hierCentral slip/validation printers. We fully expect the efficiencies offered in LicenseTrack to dramatically augment our revenue and look forward to using the RevenueTrack functionality.

PSI certified by MadeInTheUSA.org

2008-05-19T13:19:00.001-07:00

Unlike many vendors who pop up in the municipal marketplace, dollars paid to us are spent in the US & Puerto Rican economy. Our highest rated solutions result from US staff members who handily compete with those outside the US with less experience and dedication to the municipal marketplace.
No longer do you need to report issues to those with poor English skills.
If your operation prefers support and software that was designed to meet your current needs and grow to accommodate even your unspoken needs, we are your optimal solution!

Gardena now supports the Korean Language & Characterset

2008-04-23T16:09:00.000-07:00

Gardena is now live with PSI's multi-lingual business registration look up.
Gardena's web business registration search currently supports English, French, Spanish & Korean (with Korean characters). PSI's customer facing software has been redesigned to accommodate virtually any language preference.

We believe we are still the first vendor to offer this functionality in a commercial off the shelf solution! This functionality does not rely on rather limited automated translations. Instead the services of language experts facilitate an extremely professional result.

Feel free to test drive the Gardena flavor of our search engine by clicking on the link below:

https://secure.ci.gardena.ca.us/weblookup/Default.aspx

San Bernardino registration search now multi-lingual

2008-04-08T14:19:00.000-07:00

San Bernardino is now live with PSI's new multi-lingual business registration look up.
While the San Bernardino web business registration search currently supports only English & Spanish, the software was designed to accommodate virtually any language preference.

We believe we are the first vendor to offer this functionality in a commercial off the shelf solution! This functionality does not rely on rather limited automated translations. Instead the services of language experts facilitate an extremely professional result.

Feel free to test drive our search engine by clicking on the link below:

https://secure.sbcity.org/websearch/

San Bernardino updated to streamlined penalty calcs

2008-04-07T18:35:00.000-07:00

The ability for San Bernardino staff to calculate penalties, interest and extended enforcement fees for multiple years was implemented today and now requires only one click for all calculations. Staff may override the calculations per city standard operational procedures.
This facility encourages the correct calculation by staff of amounts due and reduces staff effort previously required as a result of complex manual calculations.

This feature in now a standard feature in LicenseTrack™, our business registration application!

As part of ongoing maintenance, Progressive Solutions offers updates to its customers as new features are added.

This business practice is unique in our industry and offers customer benefits which far exceed the competition's model of having to purchase upgrades.

Monterey parking permit efficiency

2008-04-07T18:21:00.000-07:00

The City of Monterey implemented the ability to post multiple parking permit payments using barcodes in just seconds. In addition, we added a no charge custom manual update feature for the city at the request of Gary Baker. This functionality enables each individual permit to either have the expiration date automatically updated or to ensure that staff individually address citizens with non standard payment procedures.

This automation is expected to reduce staff time so they may focus on their future endeavor of enabling citizens to pay their parking permits via the internet.

San Bernardino live with QuickServe Document Imaging

2008-03-28T14:22:00.000-07:00

Previously it took a great deal of time for San Bernardino staff to manually locate historical documents associated with an account. Staff no longer need search through a mountain of paper files or question if all documents have been located.
Documents are now automatically attached to business registration accounts.
Retrieval at any time in the future is just a click away.
PSI's high speed document imaging accepts either letter or legal sized documents and the scanner can read either single or double sided documents in a single pass.
PSI offers & supports integration with 2 high speed scanners (from 50-66 ipm) with various capabilities and prices starting at $899.

San Fernando goes live with Check Imaging

2008-03-25T13:40:00.000-07:00

Today the City of San Fernando implemented PSI's Check Imaging Solution using a back office configuration and added an additional cashiering register. Out of four total registers, three have been configured for Backoffice Check imaging. Check imaging is often used to associate receipts with the check images used for payment. In the event a refund is requested, imaging efficiently enables City staff to identify the maker of a check so that refunds are properly issued. All check images are retained and stored in an encrypted state.

PSI renews Microsoft Gold Partnership

2008-03-18T15:15:00.000-07:00

PSI renewed our Gold Partnership agreement with Microsoft until 3/31/2009.
Thanks to our clients for their references and support.
We will continue to offer the latest technologies and work to increase workplace efficiency.

Ca$hierCentral passes Microsoft Platform Testing

2008-03-17T08:50:00.000-07:00

Today Veritest (a division of LionBridge) notified us that Ca$hierCentral had passed Platform Testing for ISV Solutions. This Microsoft™ certification program was designed to ensure that vendors meet Microsoft's rigid and constantly enhanced requirements (such as the new Clickonce functionality).

Santa Barbara implements PSI Enhanced Tax Management Software

2008-03-12T14:04:00.000-07:00

The City of Santa Barbara Business Tax Division has implemented PSI's enhanced Tax Management Module for Parking Benefit, Utility User & Transient Occupancy Taxes. PSI's module allows for automatic calculation of penalties, interest and admin fees. In addition, new reports enable staff to readily identify those businesses who are in arrears.
Future opportunities include the ability for businesses to renew their business & pay other taxes via the web.

Exclusive Distribution in Commonwealth of Puerto Rico

2008-03-12T12:55:00.000-07:00

Progressive Solutions Inc. is pleased to announce our exclusive representatives in Puerto Rico. Sunrise Solutions of Puerto Rico now offers a vast array of PSI products and will be providing implementation and support services to ensure prompt service outside of the continental US. We look forward to assisting the Commonwealth of Puerto Rico to obtain the benefits of automation found in the PSI suite of products. For more information on Sunrise Solutions visit www.sunrisesolutionspr.com.

Monterey Updates Parking Expirations at Cash Merge

2008-03-03T15:04:00.001-08:00

Last week the City of Monterey received a custom software enhancement to ParkingTrack that automatically updates parking permit expiration dates when they merge their payments. Previously they had to either run an extraneous register or manually update expiration dates. The new process is expected to save a staff effort and to minimize errors.

City of Highland Live with Check Imaging

2008-03-03T14:49:00.001-08:00

After hardware installation and minimal training last Friday, City of Highland staff today began scanning all checks via Ca$hierCentral, their integrated central cashiering solution. Research to identify the original payee and the capability of transmitting checks electronically were the main reasons the City prompted by Terry Rhodes went with the PSI imaging solution.

Hilton Head Island live with Web Business & Tax Payments

2008-02-15T17:38:00.000-08:00

After extensive testing to ensure the PSI software met the Town's high expectations, Hilton Head Island staff today enabled businesses to pay their Business fees and taxes via PSI's Internet Business Registration Renewals and Internet Tax Management offering.

Of keen interest to the town was the ability to restrict renewal of a business license when all associated taxes are not current. In addition, PSI modified the base software to allow extensive customization of the application itself to reflect the town's exact verbage. The town also requested implementation of a credit card payment limit (A $2,500 limit which we accommodated at no additional cost).

Also implemented was an internet business license lookup. PSI accommodated the town desires to provide wild card and non wild card lookups and to display complete address information. Click on the link below if you would like to review the town's new internet functionality.

http://www.hiltonheadislandsc.gov/

Glendale Police Department Alarm Update

2008-02-15T16:47:00.000-08:00

Progressive Solutions delivers custom work for the Glendale Police department for their false alarm billing software.

Alarm track now has the ability to add a penalty for accounts that have not paid any part of their balance for a user defined number of days. All Quickserve products have the added ability to filter active and inactive accounts when processing delinquent invoices.

Oceanside live w PSI Occupancy Tax Management

2008-01-29T09:41:00.000-08:00

The City of Oceanside is live with PSI's Occupancy Tax Management Module. PSI's tax permit functionality automatically calculates not only the occupancy tax due, but also penalties, interest and administration fees. Identification of delinquent accounts and their unfiled taxes saves the city significant staff effort.

January 2008 Credit Card Payments

2008-01-25T17:06:00.000-08:00

In January 2008 over $500,000 in credit card transactions were processed using PSI's integrated credit card functionality. The number of transactions processed was in excess of 3100. Annualized payments are expected to exceed $6 million in just credit card payments alone.

PSI systems also process all the non credit card payments in our over 100 deployed applications used by over 350 users.

If you desire greater efficiency, contact Progressive. All PSI products may be enabled to accept credit card transactions. Other opportunities are Internet Business Search & Renewals, individual internet payments (such as parking citations) or consolidate all city payments via PSI's OneStop.

San Bernardino Business Lookup

2008-01-16T15:09:00.000-08:00

The City of San Bernardino has implemented the Progressive Solutions Business License Lookup on their customized version on their Intranet (for City Staff) and internet for the public.
https://secure.sbcity.org/websearch/

Progressive Solutions in The Beaufort Gazette

2008-01-14T15:38:00.000-08:00

Progressive Solutions appears in The Beaufort Gazette: "Hilton Head Island to get new computer software." The article highlights the benefits of using our software:

"Good customer service is access to information,"
"It's designed to improve the flow of information to the customer and not tying up staff,"
"A lot of it is just designed around looking at and building a data system to ... make sure we are policing the community appropriately,"

- Deputy finance director Steven Markiw

http://www.beaufortgazette.com/local/story/130764.html

City of Riverbank goes live with LicenseTrack

2008-01-03T15:41:00.000-08:00

City of Riverbank, with 21,492 residents, goes live with LicenseTrack.

December 2007

2007-12-18T14:07:00.000-08:00

City of Kingsburg goes live on LicenseTrack™

A Microsoft Gold Certified Partner

2007-12-11T16:20:00.000-08:00

Progressive Solutions has become a Microsoft Gold Certified partner.

"Gold Certified Partners represent the highest level of competence and expertise with Microsoft® technologies, and have the closest working relationship with Microsoft®"

Upcoming Event:

2007-11-01T16:47:00.000-07:00

Progressive Solutions® 2007 Users Conference – Clarion Hotel Anaheim and Disneyland’s Club 33 on November 15th and 16th, 2007.

2007-10-01T15:58:00.000-07:00

Oct 2007:

Town of Tiburon goes live on LicenseTrack™

2007-09-01T09:57:00.000-07:00

Sep 2007:

City of Highland goes live on Ca$hierCentral
City of San Fernando goes live on Ca$hierCentral

2007-08-01T16:57:00.000-07:00

Aug 2007:

City of National City goes live on PetTrack™ and Web Lookup
City of Palmdale goes live on Web Lookup

2007-07-01T14:55:00.000-07:00

Jul 2007:

City of Monterey goes live on ParkingTrack™
City of Gardena goes live on Web Lookup

2007-04-01T13:54:00.000-07:00

Apr 2007:

City of Merced goes live on PetTrack™
City of National City goes live on LicenseTrack™
City of Tulare goes live on UtilityExplorer™, Ca$hierCentral and PetTrack™

2007-03-01T15:43:00.000-08:00

Mar 2007:

City of Colton goes live on LicenseTrack™
City of Grand Terrace goes live on CodeTrack™