West Hollywood Live on AlarmTrack

PSI, in a string of successes, was selected as the best overall fit for the City of West Hollywood's requirements. Items considered were: cost effectiveness, flexibility and ease of use.

Another competitor, HDL, was already entrenched at the city. When they learned of the city's decision to go with PSI, they dramatically lowered their price in a last ditch attempt to change the minds of city staff.
As the value offered by PSI was self evident, the decision to stay with PSI did not waiver.

Once the city tendered all required data and information, in less than 30 days, data was converted, city staff trained and the city went live with AlarmTrack.

During the data conversion, PSI was able to identify unpaid fees that would not have been otherwise identified which is expected to net approximately $1000.

Fresno to obtain LicenseTrack, PetTrack & Ca$hierCentral

The incumbent HTE system is and has been woefully inadequate for many years. Given the current budgetary situation, efficiency via automation and the ability to collect virtually all outstanding tax revenue is more critical now than ever before!

After reviewing several vendor offerings over a period of more than four years, the city ultimately issued a Request for Proposal which detailed their specific unique requirements.

Vendors were to provide integrated Central Cashiering, Pet & Business Licensing applications that could be tailored to meet all city requirements. During the evaluation process, of the 22 potential bidders and 4 respondents, PSI was the only vendor capable of meeting all their requirements and the majority of their needs out of the box. When taking into account PSI's top rated customer support and automation experience, it soon became clear that PSI was far ahead of the pack!

Oakland live with LicenseTrack & Ca$hierCentral

After months of thorough PSI & City of Oakland staff testing for Oakland's unique requirements and three days intensive training of 50 city staff members, the final converted data was installed at the city. According to Bill Milny: "Staff members are excited and anxious to use their new software". Production use of the software to manage the city's annual $200 million revenue stream will begin Tuesday! We are very pleased with the entire PSI package and will greatly benefit from the document scanner integration as well the integrated Ca$hierCentral slip/validation printers. We fully expect the efficiencies offered in LicenseTrack to dramatically augment our revenue and look forward to using the RevenueTrack functionality.