MailCentral processes 77,880 Tax Statements

This past week, the City of Oakland via PSI's MailCentral service has processed over 77,880 tax statements. In addition to the tax statements, also included was one page of inserted instructions and a return envelope.

Returned mail may be quickly notated on the appropriate account for staff review to avoid unnecessary future mailings.

MailCentral ensures that USPS postal discount requirements are met so the cheapest possible rates are obtained. For more information see the link below:

http://ribbs.usps.gov/99_testing/documents/tech_guides/MUProcessGuide.pdf

For maximum efficiency, returns will be processed via lockbox for automated input into LicenseTrack!

Upon receipt of business tax payment and full compliance, most 2010 Business Licenses will be printed via MailCentral automation.

Web Business License Renewal Project Completions

Hawthorne, CA, Monterey, CA and National City are live with LicenseTrack Web Renewals and accepting internet payments for 2010 returns.

Gardena CA passes on costs via convenience fees

CashierCentral now allows cities to accepts credit cards at no fee to the city by passing on fees to the consumer via council approved convenience fees.
Convenience fees are imposed for all credit cards tendered over the counter or via the internet (i.e. business license renewals).
PSI also offers the CashierCentral Application Programming Interface (API) which facilitates the imposition of convenience fees for all internet submitted credit card payments.