Wednesday, August 27, 2008

National City goes live with AlarmTrack

Today National City staff received go live training for their new False Alarm Billing application from Progressive Solutions. Staff greatly appreciates the similar look and feel to the other PSI applications currently in use namely: CodeTrack™, ParcelTrack™, PetTrack™, LicenseTrack™ and Ca$hierCentral.
In fact even though two days of training were scheduled, after only one day of training staff was confident enough to go live.
The extra day will be used to provide ad-hoc training as requested.
According to Staff, the system is light years ahead of their prior system (Encompass) and offers substantial efficiencies.

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