Tuesday, June 14, 2011

PSI Virtual Opportunities

To ensure the lowest costs to our customers, to facilitate the greenest footprint possible and to maintain security for both PSI and customer operations, PSI offers support using virtual California offices in Orange, Riverside, San Bernardino and Los Angeles counties. PSI encourages our customers to consider using the PSI software in similar configurations to reap similar benefits.
We thank you all for the opportunity to be of service!

Friday, May 20, 2011

PSI welcomes Westfield, IN to the PSI fold!

The City of Westfield selected PSI's UtilityExplorer™ as the most viable option. PSI and city staff worked long hours to ensure the data was just as city management desired. When functionality, flexibility and top notch service are important, PSI is the only option!

Monday, March 21, 2011

Oakland Posts 4,800 Payments in One Day!

According to Revenue Manager, Steve Bullivant, on March 2nd,2011 Oakland posted approximately 4,800 payments to PSI's LicenseTrack by importing payments with PSI's lockbox import. These payments were the highest single day number of transactions processed to date and totaled approximately $5.2 Million dollars.

If you wish to make your operation more efficient, PSI is ready to help!
Our goal is to make you and your operation look your best!

Wednesday, March 9, 2011

Hemet's credit card acceptance now saves Time & Money

It used to take 2 persons 45 minutes per day to accept phone credit card payments.
Now with PSI's efficient Payment Connector it takes only seconds to accomplish the same task using CashierCentral. The fact the second staffer is NO LONGER REQUIRED makes a good situation even better.
Utility payments were previously subject to an almost 3% fee. Now with the PSI software those same credit card transactions quality for a flat 75 cent interchange fee.
Previously payments were accepted with the banks credit card hardware and then reentered at least one more time into the system that was being paid. Now with PSI one single entry is all that is required. The best feature according to Donna Rowley, Hemet Accounting Supervisor, is that when swiping a credit card, the name is automatically entered into the transaction history without additional key strokes.
Hemet has taken a quantum leap to reap the benefits of technology and plans to go even further by sending utility bills electronically and allowing residents to pay those bills via the internet.

Friday, March 4, 2011

PSI to sponsor and exhibit at 2011 NBBLO in New Orleans

As further demonstration of our commitment to the licensing industry, PSI has signed up to exhibit, lecture and sponsor the 2011 NBBLO conference in New Orleans from July 13th to July 15th.
Our presentation will review opportunities to benefit from mobile devices as well as the internet.
** PSI currently works in partnership with the NBBLO to facilitate conference activities and functions.
For more information visit: www.nbblo.org

New Software Product-CollectionTrack

Progressive Solutions recently partnered with the City of Oakland to develop CollectionTrack. Last year a member of the City of Oakland staff visited with Progressive Solutions staff for a few days to hammer out specificiations to automate the Collections division. Within less than one year a fully operational custom Collections tracking system is live and saving time/effort. Staff was so pleased with our efforts they presented PSI staff member, Michael Stanley, with a Citywide CollectionTrack award for a job well done.