Monterey now encourages parking pass renewals via the internet

The City of Monterey now offers citizens the ability to renew parking permits via the internet. This saves city staff time and offers improved customer service.
Citizens may also review their permit statuses via the web as well.

Monterey parking permit efficiency

The City of Monterey implemented the ability to post multiple parking permit payments using barcodes in just seconds. In addition, we added a no charge custom manual update feature for the city at the request of Gary Baker. This functionality enables each individual permit to either have the expiration date automatically updated or to ensure that staff individually address citizens with non standard payment procedures.

This automation is expected to reduce staff time so they may focus on their future endeavor of enabling citizens to pay their parking permits via the internet.

Monterey Updates Parking Expirations at Cash Merge

Last week the City of Monterey received a custom software enhancement to ParkingTrack that automatically updates parking permit expiration dates when they merge their payments. Previously they had to either run an extraneous register or manually update expiration dates. The new process is expected to save a staff effort and to minimize errors.