Automation & Efficiency

We just received a competitor's newsletter which touted the company's recent service of "Delivering Efficiency to Government".
It has been said that imitation is the greatest form of flattery.
As Progressive Solutions has been providing seminars in this area for years, it seems the competition may have picked up a tid bit from our seminars.
Items that we have been offering for over a decade (and in some cases even three decades) we occasionally see an allegation that others offer similar functionality (i.e. zip+4).
Unfortunately, this is usually far from the truth as implementation of these concepts generally requires years to perfect to the level PSI offers today.

San Bernardino updated to streamlined penalty calcs

The ability for San Bernardino staff to calculate penalties, interest and extended enforcement fees for multiple years was implemented today and now requires only one click for all calculations. Staff may override the calculations per city standard operational procedures.
This facility encourages the correct calculation by staff of amounts due and reduces staff effort previously required as a result of complex manual calculations.

This feature in now a standard feature in LicenseTrack™, our business registration application!

As part of ongoing maintenance, Progressive Solutions offers updates to its customers as new features are added.

This business practice is unique in our industry and offers customer benefits which far exceed the competition's model of having to purchase upgrades.

Monterey parking permit efficiency

The City of Monterey implemented the ability to post multiple parking permit payments using barcodes in just seconds. In addition, we added a no charge custom manual update feature for the city at the request of Gary Baker. This functionality enables each individual permit to either have the expiration date automatically updated or to ensure that staff individually address citizens with non standard payment procedures.

This automation is expected to reduce staff time so they may focus on their future endeavor of enabling citizens to pay their parking permits via the internet.

PSI renews Microsoft Gold Partnership

PSI renewed our Gold Partnership agreement with Microsoft until 3/31/2009.
Thanks to our clients for their references and support.
We will continue to offer the latest technologies and work to increase workplace efficiency.