San Jose CA live with AlarmTrack

The City of San Jose is the 3rd largest city in California. With a population of almost a millon citizens, only San Diego and Los Angeles rank higher. PSI now enables the city to retrieve false alarm incidents directly from their Computer Aided Dispatch (CAD) system. This functionality facilitates prompt billing and expedites customer payments to the city.
Next PSI will create an invoice data export for the city's central cashiering software to further ensure citizens are reminded of their outstanding balances.

PSI is the leader in Alarm Billing Technology. When compared with the most popular alarm software offerings, PSI clearly offers the most features and functionality.

PSI offers a suite of seamlessly integrated products as well to cities from the east coast to the west coast. They are also known for helping cities as small as California City or as large as Oakland, Fresno and San Bernardino.

Fresno CA live with LicenseTrack & CashierCentral

Fresno CA has been live with PSI's PetTrack and CashierCentral products since May of 2009.
Challenges associated with millions of history records and poor quality data have been overcome. Consequently, the final component, LicenseTrack, is now also live.

LicenseTrack facilitates many operational efficiencies and makes it less burdensome to shoulder staff reductions imposed as a result of budgetary cutbacks.

LicenseTrack's general ledger account capabilities offer full auditablity and a much more detailed picture for improved integration to their Oracle General Ledger.

MailCentral processes 77,880 Tax Statements

This past week, the City of Oakland via PSI's MailCentral service has processed over 77,880 tax statements. In addition to the tax statements, also included was one page of inserted instructions and a return envelope.

Returned mail may be quickly notated on the appropriate account for staff review to avoid unnecessary future mailings.

MailCentral ensures that USPS postal discount requirements are met so the cheapest possible rates are obtained. For more information see the link below:

http://ribbs.usps.gov/99_testing/documents/tech_guides/MUProcessGuide.pdf

For maximum efficiency, returns will be processed via lockbox for automated input into LicenseTrack!

Upon receipt of business tax payment and full compliance, most 2010 Business Licenses will be printed via MailCentral automation.

Web Business License Renewal Project Completions

Hawthorne, CA, Monterey, CA and National City are live with LicenseTrack Web Renewals and accepting internet payments for 2010 returns.

Gardena CA passes on costs via convenience fees

CashierCentral now allows cities to accepts credit cards at no fee to the city by passing on fees to the consumer via council approved convenience fees.
Convenience fees are imposed for all credit cards tendered over the counter or via the internet (i.e. business license renewals).
PSI also offers the CashierCentral Application Programming Interface (API) which facilitates the imposition of convenience fees for all internet submitted credit card payments.

PSI User Conference the best yet.

While the economy did retrict the ability of some city staffers to attend, those that attended have confirmed the conference showed how to maximize revenue with existing and recently released PSI features.
For the first year we held a simultaneous breakout session where smaller groups could ask focused questions relating to applications used by those in the respective session.
Bill Milny of Oakland presented a brief seminar on how to use raw data extracted from PSI systems to easily obtain answers to important questions.
Jim Plunkett updated our attendees on the latest requirements for acceptance of convenience fees.

PSI to sponsor and exhibit at 2010 NBBLO in Las Vegas

As further demonstration of our commitment to the licensing industry, PSI has signed up to exhibit, lecture and sponsor the 2010 NBBLO conference in Las Vegas from July 14th to July 16th.
Our presentation will review opportunities to mine for data and utilize such data within licensing software.
** PSI currently works in partnership with the NBBLO to facilitate all conference activities.
For more information visit: www.nbblo.org