PSI welcomes Los Altos, CA to the PSI fold!

In another procurement where PSI was compared to other vendors, the City of Los Altos selected PSI's LicenseTrack™ as the most viable option. PSI and city staff worked long hours to ensure the data was just as city management desired. When functionality, flexibility and top notch service are important, PSI is the only option!

Gardena Food, Wine and Cigar Festival Tickets available via the internet

In addition to facilitating ticketing for the annual Gardena Jazz Festivals, Progressive Solutions now allows city residents to purchase tickets online for the annual Gardena Food, Wine and Cigar Festivals. The web application integrates with CashierCentral, enables the city to limit ticket sales to the spaces available and offers reporting on ticket fulfillment.
https://secure.ci.gardena.ca.us/fwcf

Monterey now encourages parking pass renewals via the internet

The City of Monterey now offers citizens the ability to renew parking permits via the internet. This saves city staff time and offers improved customer service.
Citizens may also review their permit statuses via the web as well.

PSI welcomes Orange, CA to the PSI fold!

After a great deal of due diligence and months of painstaking research of available products, the City of Orange deemed PSI's LicenseTrack™ to be the most efficient and viable option available. The runner up was HDL. When functionality, flexibility and top notch service are important, PSI is your best option!

San Jose CA live with AlarmTrack

The City of San Jose is the 3rd largest city in California. With a population of almost a millon citizens, only San Diego and Los Angeles rank higher. PSI now enables the city to retrieve false alarm incidents directly from their Computer Aided Dispatch (CAD) system. This functionality facilitates prompt billing and expedites customer payments to the city.
Next PSI will create an invoice data export for the city's central cashiering software to further ensure citizens are reminded of their outstanding balances.

PSI is the leader in Alarm Billing Technology. When compared with the most popular alarm software offerings, PSI clearly offers the most features and functionality.

PSI offers a suite of seamlessly integrated products as well to cities from the east coast to the west coast. They are also known for helping cities as small as California City or as large as Oakland, Fresno and San Bernardino.

Fresno CA live with LicenseTrack & CashierCentral

Fresno CA has been live with PSI's PetTrack and CashierCentral products since May of 2009.
Challenges associated with millions of history records and poor quality data have been overcome. Consequently, the final component, LicenseTrack, is now also live.

LicenseTrack facilitates many operational efficiencies and makes it less burdensome to shoulder staff reductions imposed as a result of budgetary cutbacks.

LicenseTrack's general ledger account capabilities offer full auditablity and a much more detailed picture for improved integration to their Oracle General Ledger.

MailCentral processes 77,880 Tax Statements

This past week, the City of Oakland via PSI's MailCentral service has processed over 77,880 tax statements. In addition to the tax statements, also included was one page of inserted instructions and a return envelope.

Returned mail may be quickly notated on the appropriate account for staff review to avoid unnecessary future mailings.

MailCentral ensures that USPS postal discount requirements are met so the cheapest possible rates are obtained. For more information see the link below:

http://ribbs.usps.gov/99_testing/documents/tech_guides/MUProcessGuide.pdf

For maximum efficiency, returns will be processed via lockbox for automated input into LicenseTrack!

Upon receipt of business tax payment and full compliance, most 2010 Business Licenses will be printed via MailCentral automation.